Connect
To Top

Community Highlights: Meet Zachary Knoblauch of Rigid Inspections

Today we’d like to introduce you to Zachary Knoblauch.

Hi Zachary, so excited to have you on the platform. So before we get into questions about your work-life, maybe you can bring our readers up to speed on your story and how you got to where you are today?
I attended a local community college after high school and began working at golf courses throughout my high school and college years. After some time exploring career options, I settled upon a web design degree (a far cry from where my interests were through high school and college). An internship led to a full-time job in web development, which I served for four years.

Over time, I felt confined in a cubicle. There was a landscaping company next door and I would look out the window at those guys in envy as they were working outside and enjoying the outdoors. I longed for the opportunity to work in some form of construction or outdoors career – doing something with my hands.

The TV show, Holmes Inspection, which was one I had watched years previous and enjoyed, came to mind one day. It inspired me to look into home inspection as a career and I ended up signing up for American Home Inspectors Training Institute. I did 6 months of self-paced online and book learning and then took my last remaining work vacation days to take a week off and go to the week-long in-person training for a home inspection.

It all came naturally to me and I learned quickly and understood things I never thought I would, almost as if I was meant to be a home inspector. I got my license and certifications and was on my way!

In terms of my personal life, I have dabbled in many different hobbies including being a volunteer firefighter for 3 years, riding dirt bikes and motorcycles, building 2 motorcycles (with the help of friends), shooting, golfing, working on cars, and racing them, and more recently building a deck and doing other work on my house.

I also spend a lot of my free time with my wife Lauren, son Wyatt and dogs Mable (German Short-haired Pointer), and Wilbur (Black Lab).

Would you say it’s been a smooth road, and if not what are some of the biggest challenges you’ve faced along the way?
I had quit my full-time day job in February of 2017 on a whim with no real game plan and only enough money to my name to get me through a month.

The day after I quit my job I woke up early and started hitting real estate offices and talking to realtors and going to networking events. Getting my name out there became my new job. It started taking off slowly and eventually by mid-year I was getting enough business to sustain.

The first couple of years had ups and downs with business and there were a few times when I thought I’d have to go back to the workforce and get a new job to get me through but I managed to stick it out and here I am today!

Alright, so let’s switch gears a bit and talk business. What should we know?
I think many misunderstand the work of a home inspector. The detailed report that I leave is an indication of the state of the home at the time of inspection.

It is not a guarantee or warranty of stress-free ownership. Still, I try to assist the buyer or seller by going beyond the call of duty to provide the most complete assessment and evaluation of a home. I also try to educate clients on the proper maintenance of homes, which leads to a longer life for appliances and home construction.

Rigid Inspections communicates with the client via email and text message at the beginning of the process, and the client receives information about the inspection process and a copy of the guidelines on the Home Inspection Standards of Practice. This helps clients to understand what is involved in their work, which is meant to manage expectations and emotions.

I also provide each client with PDFs of life expectancies of things in a home as well as seasonal maintenance checklists that the homeowner may use to keep up with home maintenance. The key to his business is careful follow-up a few days after the inspection. I seek to constantly make customer service the foundation of my work.

Transactions are good when all parties are informed, not stressed, and satisfied. That is what has earned the business over 190 Five-Star Reviews on Google. In each inspection, I offer a no-charge thermal imaging inspection with my Flir Thermal Camera. The technology measures temperature differentials and often can determine water leaks, missing insulation, or overheating electrical.

I also provide clients a coupon for 2 FREE tacos to a locally owned taco joint as a way to thank them and help local St. Louis area businesses among a hand full of other free things included. Another great tool I utilize is a Drone that is fitted with a 4K video camera and a 48-megapixel camera. This helps me inspect roofs that are too high or steep to walk. Families also appreciate the ability to be able to schedule inspections, view sample reports, look at a list of services, and check prices online!

I currently service St. Charles County, St. Louis County, Parts of Lincoln, Warren, and Jefferson Counties. I offer services such as home inspections, termite (WDO) inspections, radon testing, thermal imaging, mold testing, sewer line camera scopes, septic inspections, deck inspections, and gas line testing.

So, before we go, how can our readers or others connect or collaborate with you? How can they support you?
I am always looking for locally-owned restaurants that serve tacos or specialize in tacos! I want to partner with a handful and help them out by purchasing coupons/gift cards from them to give to my clients.

I am also looking to partner with new real estate agents who are just getting started. I like being able to be their go-to for questions relating to homes and the inspection process and my system really helps them get through that part.

You may also check me out on Instagram and follow me, I’ve built a decent following (in my humble opinion) and love posting pictures and videos of the weird and crazy stuff I see at inspections on there!

Pricing:

  • Home inspections start at $375
  • Radon testing starts at $120
  • Sewer Scopes start at $175
  • Mold Air Sampling starts at $250
  • Mold Surface Sampling starts at $150

Contact Info:

Image Credits
Sugar Petunia Photography

Suggest a Story: VoyageSTL is built on recommendations from the community; it’s how we uncover hidden gems, so if you or someone you know deserves recognition please let us know here.

Leave a Reply

Your email address will not be published.

More in Local Stories