Today we’d like to introduce you to Heather Scott.
Hi Heather, it’s an honor to have you on the platform. Thanks for taking the time to share your story with us – to start maybe you can share some of your backstories with our readers?
As a child, I frequently shadowed my grandmother in the kitchen as she made her famous baked goods. I saw her dedication in every measurement and tasted the love in each bite as her kitchen companion. I realized at an early age, that I wanted to bring the same joy to others.
I always dabbled in the kitchen and curiously asked questions as I watched my mother and grandmother cook in the kitchen. While in college, I looked for ways to earn extra income to make ends meet and quickly realized that cooking and baking is what other college students wanted to make them feel closer to home. I experimented in the dorm kitchen and in my dorm room with different recipes.
In 2017, I was asked by a friend to prepare a meal for her wedding anniversary. She wanted something she knew would be made with love and taste amazing, so she asked me for my help. She came over to my 700 square foot apartment as I was finishing her food. She saw the passion and excitement as I finalized her order. We prayed that if it was God’s will for this gift to be shared, he would make a way.
The very next week a college friend reached out to me to fulfill orders for an event. Since 2017, when my baking journey hit full throttle, I have been blessed and busy! I have taken many classes and tutorials to continue to sharpen the gift I have been blessed with. I’m proud of the professional and personal growth I have experienced to better service my customers.
Would you say it’s been a smooth road, and if not, what are some of the biggest challenges you’ve faced along the way?
It has not been a smooth road at all!!! There are many times when I question my decision and sanity to start a business!! I have taken too many orders in a weekend, to where I would only get 1-2 hours of sleep, I have undercharged people to gain exposure and even undercooked cakes and had to issue refunds.
For the most part, I have received positive feedback overall; but I have learned that without feedback, I cannot grow. So, I have learned to accept the good with the bad, I have also learned to pray more about the people with who I come in contact; because, this gift is to be protected and taken seriously.
I had to learn the hard way that not every customer is my customer.
I am ultimately grateful for the challenges and obstacles that I have encountered as it has made me stronger, wiser, and more eager to grow.
Alright, so let’s switch gears a bit and talk business. What should we know about your work?
It’s so hard to say specifically what I specialize in because my menu has grown vastly over the past few years. From cakes to cookies, ice cream, cheesecake (and I have many new recipes and ideas that I am in the discovery phase) Recently, I have transitioned to dessert tables in which every detail is personalized to match the color scheme and theme of the party. This gives guests a variety of desserts to choose from, minimizes waste, and often times allows guests to take some desserts home to enjoy later.
The one thing I am most proud of is the approval my mom gave on every gave. There were many nights I would be up late and she would video chat me and encourage me to keep going and to let me know she loved the look of the cake. If anyone knew my mom, she was very particular about how things were done; so, to get her approval was always the best.
This may sound cheesy. But my heart sets me apart from others. I always want to do the right thing for the customer, even if that means I sacrifice some of my time, sleep, or profits to make sure they get my best and I exceed their expectations. People could easily go anywhere else, including Walmart or Sam’s (whose prices are much more cost-effective and have a quicker turnaround time) but they choose to spend their hard-earned money with me and I don’t take that for granted.
What does success mean to you?
Success to me is defined by true authentic happiness. Success can’t be bought, neither can happiness; both things have to be achieved through hard work, blood, sweat, and tears.
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- Website: www.sensational-flavors.com
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