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Hidden Gems: Meet Felicia Hayes of LYBL

Today we’d like to introduce you to Felicia Hayes.

Hi Felicia, so excited to have you on the platform. So before we get into questions about your work-life, maybe you can bring our readers up to speed on your story and how you got to where you are today?
I always knew I wanted to own my own business but was never really sure of what it would be. I was hired by an administrator in a facility as their social service director and spent a few years doing that. When COVID hit I decided to quit my job and start an in home care business to keep individuals in their homes. My first client I took care of I would sit and talk to her about a home I would one day like to purchase and turn in to a care home for elderly, she would always tell me she knew I would make that happen because when I set my mind to something I was determined to get it done. Long story short here I am five years in owning a small 11 bed residential care home and a small private home. I enjoy being able to care for others and small enough that I can spend time with my residents and get to know each and everyone of them.

We all face challenges, but looking back would you describe it as a relatively smooth road?
It has not been an easy road. When I purchased my care home I was unaware of having to install a sprinkler system so that set me back to a little. Since it’s been installed I had basically been full.

Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
LYBL Residential Care and In-Home Care is built on a simple belief: seniors deserve to be cared for with the same love and respect we would give our own family. We provide compassionate non-medical in-home care-and a small, family-style residential care home, helping seniors remain safe, comfortable, and supported.

Our caregivers assist with daily tasks such as personal care, meal preparation, companionship, medication reminders, and light housekeeping. For those who need more support, our residential home offers a warm, close-knit environment where residents receive individualized attention in a true home setting.

What sets LYBL apart is our personal approach to care. As a smaller care provider, we build real relationships with our residents and their families, ensuring each person receives care tailored to their unique needs.

Above all, we are most proud of the trust families place in us. At LYBL, caring for others isn’t just what we do—it’s who we are. ❤️

Are there any apps, books, podcasts, blogs or other resources you think our readers should check out?
I am in several Facebook groups with other individuals that have care homes. I enjoy reading inspirational books as well ask keeping up with the rules and regulations.

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